What do I do if my desktop starts smoking or catches on fire? Is it dangerous to continue to use these products while I’m waiting for a repair?Ĭustomers should immediately stop using the computer and unplug it. For a list of Service and Support phone numbers, visit here Please contact Lenovo Service and Support to schedule a power supply replacement.
LENOVO DRIVER UPDATE TOOL FOR IDEATAB A2109A PC
What should I do if my PC is affected by the recall? How do I get my PC fixed?Ĭustomers should immediately stop using the computer and unplug it. Customers with greater than 50 systems should contact their Sales Representative for assistance. Please use the below tool (after Q&A section) to determine if your system is affected. How do I know if my PC is being recalled? It has been updated to include the additional machines and manufacturing dates.įor additional information on this recall, refer to the frequently asked questions (FAQs) below: Lenovo greatly appreciates your business and apologizes for the inconvenience caused by these issues.īecause additional systems and manufacturing dates have been added to the recall, even those customers who previously screened their systems against this recall should re-screen their systems using the tool below. You can use this page to determine whether your ThinkCentre M70z or ThinkCentre M90z all-in-one desktop PC is affected by the recall.
LENOVO DRIVER UPDATE TOOL FOR IDEATAB A2109A SERIAL
Only certain of the ThinkCentre M90z and M70z PCs sold in this timeframe are affected, and all of the affected systems can be identified by machine type and serial number.Įffective immediately, Lenovo is offering free power-supply replacements for all affected ThinkCentre M90z and ThinkCentre M70z all-in-one desktop PCs. Lenovo recommends that you should immediately stop using the affected desktop PC, and unplug the power cord. Lenovo has received two customer reports of fire that resulted in damage to the PC.
Lenovo has determined that due to a failure of the power supply in the affected all-in-one PCs, the system can overheat and pose a fire hazard.
Consumer Product Safety Commission (CPSC), Lenovo is voluntarily recalling 188,000 ThinkCentre M70z and ThinkCentre M90z all-in-one (AIO) desktop PCs sold worldwide between May 2010 and March 2012 (Previously, the announced recall included 160,000 systems built between May 2010 and December 2011).
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